Returns & Exchanges

Thank you for shopping at Georgia Jarvis Art.
All of my prints are produced using high-quality print-on-demand partners, and all original artworks are created, packaged, and shipped personally.

Damaged, Misprinted, or Faulty Items (Prints)

If your print arrives damaged, misprinted, or with any manufacturing issue:

✔️ I will replace it or refund it free of charge
✔️ All claims must be submitted within 30 days of delivery

What to do:

Email: georgiajarvisart@gmail.com
Include:

Your name
Order number
Description of the issue
Clear photos of the item and packaging

I will then open a claim with my print provider (via Printify) and process a replacement or refund for you as quickly as possible.

Wrong Item Received

If you received the wrong design, size, or item type:

✔️ I will arrange a replacement or refund
✔️ You must report the issue within 30 days of delivery

Follow the same steps as above.

Returns for Buyer’s Remorse

Because all prints are made to order, I do not accept returns or refunds for:

Changing your mind
Ordering the wrong size
Not liking the colours or style in person
Purchasing the wrong product by accident

Please make sure you carefully review product descriptions, dimensions, and images before ordering.

Original Artwork — Returns & Refunds

Original pieces are unique, one-of-a-kind items created by hand.
For this reason:

No returns or refunds are accepted for original artwork unless the item arrives damaged in transit.

If damage occurs:
✔️ Contact me within 7 days of delivery
✔️ Include photos of the artwork and packaging
✔️ I will work with you to resolve the issue on a case-by-case basis

Lost Packages

If your order appears lost in transit: